
Google Chat offers group conversations (for smaller, private conversations) and spaces (for larger, team-based work). This means you won't be able to add external users to any spaces that have already been created, as those will remain "internal." To designate a room as "External " when creating it, check the box next to " Allow people outside your organization to join" under Advanced. You will not be able to change this setting after the space is created. These users will have an "External" badge in Chat, so you will always know whether you're sharing information with the right people.Īdditionally, you will need to designate a space as "External " when you create it. To use Google Chat with people outside the University of Michigan, they will need to have a Google account. They cannot be added to group conversations.
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If you are affiliated with Michigan Medicine, refer to the U-M HITS site for approved communications software. U-M Google and Google Chat are not HIPAA-compliant.Spaces: Previously called "rooms," spaces are a central place where people can share files, assign tasks, and stay connected.(Google uses the terms "group chat" and "group conversation" interchangeably. "Legacy group chats" were group conversations created before December 2020 in Chat.) Group conversations: Messages with more than two people.One-to-one (1:1) direct messages: Messages between only two people in Chat.

There are many terms Google uses to distinguish conversation types in Chat. It is free, covered under U-M's agreement with Google, and can be used for certain kinds of sensitive data. Note: Google Chat is a Google Workspace for Education core service. This document provides an overview of the current features, functionality, and limitations of Google Chat to help you get started.

You can use Google Chat on the web, desktop app, mobile devices, and in Gmail. Google Chat lets any U-M Google user chat with individuals, send group messages, and collaborate with teams. Google Chat facilitates both direct messaging and team-based collaboration within U-M Google. Google Chat is the updated, team-based experience that has replaced classic Hangouts at U-M, including within Gmail. The company would spend the next two years transitioning and merging Hangouts bit by bit behind the scenes to its spun-off successor, as Allo was also finally killed when it failed to take off.For several years, classic Google Hangouts had been a part of Google at U-M and integrated with Google Mail. Remember that explicitly business-oriented Hangouts Chat service Google spun off? Turns out, that's where the consumer Hangouts would be going. On life support, Hangouts went months without bug fixes and lost features when it did get updated.ĭetails regarding the transition took years to trickle out, and Google went against its own claims more than once. One handled video conferencing, the other was a Slack-like service.įinally, SMS support in Hangouts was outright killed. Google Voice began disentangling itself from the Hangouts amalgamation in 2018 as Hangouts Chat debuted, and by the end of the year, Hangouts was rumored to be on the chopping block. In 2017, as Hangouts languished in Google's forgotten pile of services, the company finally split Hangouts up, introducing new Hangouts Meet and Hangouts Chat services meant for business. For a moment, Allo was the #1 app on the Play Store, though it didn't last long.
